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Frequently Asked Questions
If you’re considering NEXSOLAR as your trusted partner for energy solutions, we’re here to answer any questions you may have. Below, you’ll find a list of common inquiries about our services and support. At NEXSOLAR, we’re dedicated to providing clear, helpful answers to ensure you have the best experience with us. Whether you’re interested in solar modules, inverters, or installation services, we’re here to guide you every step of the way.
What products and services does NEXSOLAR offer?
We provide solar modules, inverters, and integrated solar-plus-storage systems for both residential and commercial installations. We also offer local delivery and technical support.
What is the installation process?
We conduct a free site assessment, provide a custom design, and install the system within a few days. After-sales support and maintenance services are available to ensure optimal performance.
What are your payment terms?
We prefer full payment before shipping but can negotiate terms for large or specific orders. We aim to support our clients throughout the process.
How long does delivery take?
Stock items (like solar panels and inverters) ship within 3 workdays, while custom products (such as batteries) take around 10-15 workdays.
Can I mix different models in one container?
Yes, but the quantity of each model must meet the MOQ. Bulk purchases of a single model qualify for discounts.